Get your calls answered.

Twenty minutes, in your own words. Tell us how your calls should be handled, check the order, and pay what is due today. On Flex that is the setup fee only, and your monthly billing starts when you go live. Nothing is charged until the last step.

From £199 a month excl VAT · two to four week build · supervised soft launch

Your plan

Tier, term and rough call volumes, so the minutes are sized honestly.

Which tier *

EssentialOne agent in one role: reception, or an information line.ProfessionalUp to three roles, live CRM, ITSM and booking integrations, acting mid-call, and human handover.

Which term *

FlexRolling monthly, 30 days' notice. Setup fee payable.12-Month PlanSetup fee waived, price locked, Day-90 Performance Exit.

Essential 12-Month

Monthly: £199
Setup: Waived, worth £399
Minutes included: 500
Then per minute: £0.55
Term: 12 months
Roles: One

Setup fee waived, worth £399
One agent covering one role: receptionist or info line
Answers 24/7, and several calls at once
Call routing and structured message-taking
Books into your calendar or booking system
Custom knowledge base built from your material
Call transcripts, plus email and SMS confirmations
Monthly performance summary
Monthly fee and per-minute rate locked for 12 months
Day-90 Performance Exit against 2 or 3 KPIs agreed at kickoff
Rolls onto rolling monthly at the same rate at month 12. It never auto-locks into another year

At signup we take your first month plus VAT, with the setup fee waived. That is your first month of live service, so your monthly billing starts one month after you go live.

All prices exclude VAT

Inbound calls a month (optional)

A figure from a recent phone bill or provider report beats a guess.

Average call length, minutes (optional)

We assume 2.5 minutes for reception and enquiry lines.

Estimated minutes a month (optional)

Worked out from the two figures above. Overwrite it if you know better.

Anything that shapes the timing (optional)

An incumbent contract, a notice period, an internal approval, a busy season, an IT team who must be involved.

Would rather talk it through first? Book a 30-minute call with a senior consultant, or email setups@deskcrew.ai. We are happy to take the order over the phone.