Get your calls answered.

Everything we agreed on the call is carried through. Fill in the detail our build team needs, check the order, and pay what is due today. On Flex that is the setup fee only, and your monthly billing starts when you go live.

From £199 a month excl VAT · two to four week build · supervised soft launch

Your plan

Tier, term and rough call volumes, so the minutes are sized honestly.

Your quoted plan

Professional 12-Month

£549 a month excluding VAT, setup fee waived. 1,800 minutes included.

Professional 12-Month

Monthly: £549
Setup: Waived, worth £999
Minutes included: 1,800
Then per minute: £0.40
Term: 12 months
Roles: Up to 3

Setup fee waived, worth £999
Up to three roles or departments
Answers 24/7, and several calls at once
Live CRM, ITSM and booking integrations
Acts mid-call: books, reschedules, logs tickets, updates records
Human handover with full context and agreed escalation rules
Custom knowledge base built from your material
Call transcripts, plus email and SMS confirmations
Monthly reporting and ongoing tuning
Quarterly optimisation reviews
Monthly fee and per-minute rate locked for 12 months
Day-90 Performance Exit against 2 or 3 KPIs agreed at kickoff
Rolls onto rolling monthly at the same rate at month 12. It never auto-locks into another year

At signup we take your first month plus VAT, with the setup fee waived. That is your first month of live service, so your monthly billing starts one month after you go live.

All prices exclude VAT

Inbound calls a month (optional)

A figure from a recent phone bill or provider report beats a guess.

Average call length, minutes (optional)

We assume 2.5 minutes for reception and enquiry lines.

Estimated minutes a month (optional)

Worked out from the two figures above. Overwrite it if you know better.

Anything that shapes the timing (optional)

An incumbent contract, a notice period, an internal approval, a busy season, an IT team who must be involved.

Would rather talk it through first? Book a 30-minute call with a senior consultant, or email setups@deskcrew.ai. We are happy to take the order over the phone.